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	1.		New service development creating memorable experiences by Fitzsimmons, James A. and Fitzsimmons, Mona J Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Sage Publication 2000 Online access: Click here to access online Availability: Items available for loan: IIM Kashipur (1)Call number: . Place hold Add to cart (remove)
	2.		Service management operations, strategy, information technology by Fitzsimmons, James A. and Fitzsimmons, Mona J Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: Chennai McGraw Hill Education 2011 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 FIT. Place hold Add to cart (remove)
	3.		Service management operations, strategy, information technology/ by James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi by Fitzsimmons, James A., Fitzsimmons, Mona J. and Bordoloi, Sanjeev Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: Chennai McGraw Hill Education 2014 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 FIT. Place hold Add to cart (remove)
	4.		Service management operations, strategy, information technology by Fitzsimmons, James A. Fitzsimmons, Mona J. & Bordoloi, Sanjeev K Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York McGraw Hill 2018 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 FIT. Place hold Add to cart (remove)
	5.		Service management operations, strategy, information technology/ by James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi by Fitzsimmons, James A., Fitzsimmons, Mona J. and Bordoloi, Sanjeev Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Mcgraw Hill Education 2014 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 FIT. Place hold Add to cart (remove)
	6.		Service management operations, strategy, information technology by Fitzsimmons, James A. Fitzsimmons, Mona J. & Bordoloi, Sanjeev K Edition: 08th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill Education 2014 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 FIT. Place hold Add to cart (remove)
	7.		Service management operations, strategy, information technology by Sanjeev Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons by Bordoloi, Sanjeev Fitzsimmons, James A [.] Fitzsimmons, Mona J Edition: 9th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill Education (India) Private Limited 2019 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 BOR. Place hold Add to cart (remove)
	8.		Service management Operations, strategy, information technology by Fitzsimmons, James A Fitzsimmons, J.Mona Edition: 7th Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill Education 2014 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 . Place hold Add to cart (remove)
	9.		Service management: by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Material type: Text; Literary form: Publication details: New Delhi: Tata McGraw Hall, 2006 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.048 FIT. Place hold Add to cart (remove)
	10.		Service management operations, strategy, information technology by Fitzsimmons, James A. and Fitzsimmons, Mona J Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi McGraw Hill Education 2011 Availability: Items available for loan: IIM Kashipur (1)Call number: 658 FIT. Place hold Add to cart (remove)

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