Service management operations, strategy, information technology/ by James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi

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TextPublication details: Chennai Mcgraw Hill Education 2014Edition: 8th edDescription: xviii, 524pISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Book	IIM Kashipur	658 FIT (Browse shelf(Opens below))	Available		9120

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