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Service innovation How to go from customer needs tobreakthrough services

By: Material type: TextTextPublication details: New Delhi McGraw Hill 2010.Description: xxix, 255pISBN:
  • 9780071713009
Subject(s): DDC classification:
  • 658.812
Item type:
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Item type Current library Call number Status Date due Barcode
Book Book IIM Kashipur 658.812 (Browse shelf(Opens below)) Available 1383
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