Service management (Record no. 6149)

MARC details
000 -LEADER
fixed length control field 00611pam a2200193 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231117s2014 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789353161149
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
Item number FIT
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, James A. Fitzsimmons, Mona J. & Bordoloi, Sanjeev K.
245 ## - TITLE STATEMENT
Title Service management
Remainder of title operations, strategy, information technology
250 ## - EDITION STATEMENT
Edition statement 08th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Chennai
Name of publisher, distributor, etc. McGraw Hill Education
Date of publication, distribution, etc. 2014
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 524p.
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Fitzsimmons, Mona J.
Numeration Bordoloi, Sanjeev K.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Service management 2. Service industries
920 ## -
-- 15795
964 ## -
-- English
909 ## -
-- 9927 (Shelf)
909 ## -
-- Item StatusAdd IdLocation
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        IIM Kashipur IIM Kashipur 17/11/2023   658 FIT 9927 17/11/2023 17/11/2023 Book

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