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Service management operations, strategy, information technology

Fitzsimmons, James A. Fitzsimmons, Mona J. & Bordoloi, Sanjeev K.

Service management operations, strategy, information technology - 08th ed. - Chennai McGraw Hill Education 2014 - xviii, 524p.

ISBN: 9789353161149

Subjects--Personal Names:
Fitzsimmons, Mona J. Bordoloi, Sanjeev K.

Dewey Class. No.: 658 / FIT

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