| 000 | 00449pam a2200169 a 4500 | ||
|---|---|---|---|
| 008 | 231117s1997 xxu||||| |||| 00| 0 eng d | ||
| 920 | _a1566 | ||
| 020 | _a9780875847993 | ||
| 082 | _a658.812 | ||
| 100 | _aWayland, Robert E. | ||
| 100 | _aCole, Paul M. | ||
| 245 |
_aCustomer connections _bNew strategies for growth |
||
| 260 |
_aBoston _bHarvard Business School Press _c1997 |
||
| 300 | _axi, 267p. | ||
| 690 | _aCustomer relations. | ||
| 909 | _p809 (Shelf) | ||
| 909 | _pItem StatusAdd IdLocation | ||
| 999 |
_c6009 _d6009 |
||