000 03322cam a22005298i 4500
001 9781003335177
003 FlBoTFG
005 20240525103230.0
006 m o d
007 cr |||||||||||
008 220906s2023 nyu ob 001 0 eng
020 _a9781003335177
_q(ebook)
020 _a1003335179
020 _a9781000831764
_q(electronic bk. : PDF)
020 _a1000831760
_q(electronic bk. : PDF)
020 _a9781000831801
_q(electronic bk. : EPUB)
020 _a1000831809
_q(electronic bk. : EPUB)
020 _z9781032370743
_q(hardback)
020 _z9781032370736
_q(paperback)
024 7 _a10.4324/9781003335177
_2doi
035 _a(OCoLC)1343948683
035 _a(OCoLC-P)1343948683
040 _aOCoLC-P
_beng
_erda
_cOCoLC-P
050 0 0 _aHD30.3
072 7 _aBUS
_x030000
_2bisacsh
072 7 _aBUS
_x103000
_2bisacsh
072 7 _aBUS
_x097000
_2bisacsh
072 7 _aKJMV2
_2bicssc
082 0 0 _a658.4/5
_223/eng/20220906
100 1 _aHynes, Geraldine E.,
_eauthor.
245 1 0 _aInterpersonal communication in the diverse workplace :
_bget along, get it done, get ahead /
_cGeraldine E. Hynes.
264 1 _aNew York, NY :
_bRoutledge,
_c2023.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
520 _a"Foregrounding the vital importance of interpersonal communication and cultural competence in the workplace, this book offers concise, practical strategies for daily communication in a global business environment. The workplace is steadily becoming more diverse, and cultural competence is widely recognized as a key to success, in terms of revenue, profit, market share, and workforce productivity. This and diversity appreciation are the two cornerstones for effective interpersonal communication, facilitating relationship development, improving job satisfaction, commitment, loyalty, and trust, and leading to performance and organizational success. The effectiveness of diversity training sessions and cultural guidebooks can vary-business professionals need a book that presents more than descriptions of culture-bound business practices or prescriptions for valuing diversity. This book is that practical solution, presenting a conceptual model along with tools to put it to work from day one, including cases and examples. With its strategies for reducing diversity miscues, techniques for responding in uncomfortable conversations, and innovative ways to bridge cultural gaps, this book will help current and aspiring leaders across industries build rapport and promote constructive behaviors in a diverse work environment, resulting in organizational success"--
_cProvided by publisher.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aCommunication in management.
650 0 _aBusiness communication.
650 0 _aDiversity in the workplace.
650 7 _aBUSINESS & ECONOMICS / Human Resources & Personnel Management
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Workplace Culture
_2bisacsh
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9781003335177
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
942 _2ddc
_cE
999 _c16012
_d16012