000 | 03322cam a22005298i 4500 | ||
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001 | 9781003335177 | ||
003 | FlBoTFG | ||
005 | 20240525103230.0 | ||
006 | m o d | ||
007 | cr ||||||||||| | ||
008 | 220906s2023 nyu ob 001 0 eng | ||
020 |
_a9781003335177 _q(ebook) |
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020 | _a1003335179 | ||
020 |
_a9781000831764 _q(electronic bk. : PDF) |
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020 |
_a1000831760 _q(electronic bk. : PDF) |
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020 |
_a9781000831801 _q(electronic bk. : EPUB) |
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020 |
_a1000831809 _q(electronic bk. : EPUB) |
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020 |
_z9781032370743 _q(hardback) |
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020 |
_z9781032370736 _q(paperback) |
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024 | 7 |
_a10.4324/9781003335177 _2doi |
|
035 | _a(OCoLC)1343948683 | ||
035 | _a(OCoLC-P)1343948683 | ||
040 |
_aOCoLC-P _beng _erda _cOCoLC-P |
||
050 | 0 | 0 | _aHD30.3 |
072 | 7 |
_aBUS _x030000 _2bisacsh |
|
072 | 7 |
_aBUS _x103000 _2bisacsh |
|
072 | 7 |
_aBUS _x097000 _2bisacsh |
|
072 | 7 |
_aKJMV2 _2bicssc |
|
082 | 0 | 0 |
_a658.4/5 _223/eng/20220906 |
100 | 1 |
_aHynes, Geraldine E., _eauthor. |
|
245 | 1 | 0 |
_aInterpersonal communication in the diverse workplace : _bget along, get it done, get ahead / _cGeraldine E. Hynes. |
264 | 1 |
_aNew York, NY : _bRoutledge, _c2023. |
|
300 | _a1 online resource | ||
336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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520 |
_a"Foregrounding the vital importance of interpersonal communication and cultural competence in the workplace, this book offers concise, practical strategies for daily communication in a global business environment. The workplace is steadily becoming more diverse, and cultural competence is widely recognized as a key to success, in terms of revenue, profit, market share, and workforce productivity. This and diversity appreciation are the two cornerstones for effective interpersonal communication, facilitating relationship development, improving job satisfaction, commitment, loyalty, and trust, and leading to performance and organizational success. The effectiveness of diversity training sessions and cultural guidebooks can vary-business professionals need a book that presents more than descriptions of culture-bound business practices or prescriptions for valuing diversity. This book is that practical solution, presenting a conceptual model along with tools to put it to work from day one, including cases and examples. With its strategies for reducing diversity miscues, techniques for responding in uncomfortable conversations, and innovative ways to bridge cultural gaps, this book will help current and aspiring leaders across industries build rapport and promote constructive behaviors in a diverse work environment, resulting in organizational success"-- _cProvided by publisher. |
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588 | _aOCLC-licensed vendor bibliographic record. | ||
650 | 0 | _aCommunication in management. | |
650 | 0 | _aBusiness communication. | |
650 | 0 | _aDiversity in the workplace. | |
650 | 7 |
_aBUSINESS & ECONOMICS / Human Resources & Personnel Management _2bisacsh |
|
650 | 7 |
_aBUSINESS & ECONOMICS / Workplace Culture _2bisacsh |
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856 | 4 | 0 |
_3Taylor & Francis _uhttps://www.taylorfrancis.com/books/9781003335177 |
856 | 4 | 2 |
_3OCLC metadata license agreement _uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf |
942 |
_2ddc _cE |
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999 |
_c16012 _d16012 |