000			03679cam a22005418i 4500
001			9780429287763
003			FlBoTFG
005			20240520164650.0
006			m d | |
007			cr |||||||||||
008			191010s2020 nyu ob 001 0 eng
020			_a9780429287763 _q(ebook)
020			_a0429287763
020			_a9781000029314 _q(electronic bk. : EPUB)
020			_a100002931X _q(electronic bk. : EPUB)
020			_a9781000029307 _q(electronic bk. : Mobipocket)
020			_a1000029301 _q(electronic bk. : Mobipocket)
020			_a9781000029291 _q(electronic bk. : PDF)
020			_a1000029298 _q(electronic bk. : PDF)
020			_z9780367254292 _q(hardback)
035			_a(OCoLC)1124775928
035			_a(OCoLC-P)1124775928
040			_aOCoLC-P _beng _erda _cOCoLC-P
050	0	0	_aHD59
072		7	_aBUS _x052000 _2bisacsh
072		7	_aGTC _2bicssc
082	0	0	_a659.2 _223
100	1		_aAnderson-Meli, Lisa, _eauthor.
245	1	0	_aPublic relations crisis communication : _ba new model / _cLisa Anderson-Meli and Swapna Koshy.
250			_aFirst Edition.
264		1	_aNew York : _bRoutledge, _c2020.
300			_a1 online resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bn _2rdamedia
338			_aonline resource _bnc _2rdacarrier
490	1		_aRoutledge focus on business & management
505	0		_aCover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Contents -- Foreword -- Introduction -- 1 Public relations crisis communication: developing a conceptual framework -- 2 Contextualising theories of communication -- 3 Crisis management theory -- 4 The Malaysia Airlines MH370 case -- 5 A new public relations crisis communication model -- Conclusion -- References -- Index
520			_a"This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of organizations, media ecology, public rhetoric, and cross-cultural communication theory to establish the relevance in the context of the new model of public relations crisis. Key concepts from existing public relations crisis theory are also discussed and validated in order to establish prevailing thought. Through a case study of Malaysia Airlines MH370, involving a textual analyses of press communications on the Malaysia Airlines website, this book scrutinises prevailing theory and definitions. Most valuably, this book proposes a new definition and model of public relations crisis, alongside a suggested extension to existing crisis communication theory. This will help to improve the ability to address divergent publics with differing priorities in public relations crisis communication. This book is of interest to students, teachers, researchers and practitioners of Public Relations, Communication, Media and Marketing, professionals in the aviation industry and those in international relations"-- _cProvided by publisher.
588			_aOCLC-licensed vendor bibliographic record.
650		0	_aPublic relations.
650		0	_aCorporate culture.
650		0	_aCommunication.
650		7	_aBUSINESS & ECONOMICS / Public Relations _2bisacsh
700	1		_aKoshy, Swapna, _eauthor.
856	4	0	_3Taylor & Francis _uhttps://www.taylorfrancis.com/books/9780429287763
856	4	2	_3OCLC metadata license agreement _uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
942			_2ddc _cE
999			_c15845 _d15845