Results of search for 'su:"Customer relations."' › Indian Institute Of Management, Kashipur catalog

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	1.		Creating customers how to increase sales through non-technique selling by Weymes, Pat Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Kogan Page 2010 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.81 WEY. Place hold Add to cart (remove)
	2.		Service supply chain systems a systems engineering approach by Choi, Tsan-Ming, ed Series: Communications in cybernetics, systems science and engineering; no.8 Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: London CRC Press 2016 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.7 CHO. Place hold Add to cart (remove)
	3.		Reorganize for resilience Putting customers at the centere of your business by Gulati, Ranjay Material type: Text Publication details: Boston Harvard Business School Press 2009 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)
	4.		Valuable content marketing how to make quality content the key to your business success by Jefferson, Sonja and Tanton, Sharon Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: London Kogan Page 2012 Online access: Click here to access online Availability: Items available for loan: IIM Kashipur (1)Call number: . Place hold Add to cart (remove)
	5.		Hello! and every little thing that matters/ by Kate Edwards by Edwards, Kate Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: Germany Springer 2016 Online access: Click here to access online Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 EDW. Place hold Add to cart (remove)
	6.		Intuitive customer 7 imperatives for moving your customer experience to the next level/ by Colin Shaw and Ryan Hamilton by Shaw, Colin and Hamilton, Ryan Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: Germany Springer 2016 Online access: Click here to access online Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 SHA. Place hold Add to cart (remove)
	7.		Ultimate question 2.0: How net promoter companies thrive in a customer - Driven world by Reichheld, Fred Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review 2011 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.872 . Place hold Add to cart (remove)
	8.		Dynamic customer strategy/ contibuted by Mohammed T. Nuseir and Hilda Madanat...[et.al.] by Nuseir, Mohammed T. and Madanat, Hilda, con Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New York Magnum Publishing 2016 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 NUS. Place hold Add to cart (remove)
	9.		Advanced customer analytics targeting, valuing, segmenting and loyalty techniques/ by Mike Grigsby by Grigsby, Mike Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Kogan page 2016 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 GRI. Place hold Add to cart (remove)
	10.		Market busters 40 strategic moves that drive exceptional business growth by McGrath, Rita Gunther Material type: Text Publication details: Boston Harvard Business School Press 2005 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.4012 . Place hold Add to cart (remove)
	11.		Organisational schizophrenia impact on customer service quality/ by Gopal K. Gureja by Gureja, Gopal K Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Sage 2013 Availability: Items available for loan: IIM Kashipur (4)Call number: 658.812 GUR, ... Place hold Add to cart (remove)
	12.		Marketing manifesto by David James Hood by Hood, David James Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page 2013 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.8 HOO. Place hold Add to cart (remove)
	13.		Brand storytelling put customers at the heart of your brand story by Miri Rodriguez by Rodriguez, Miri Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page 2020 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.827 ROD. Place hold Add to cart (remove)
	14.		Loyalty rules How today's leaders build lasting relationships by Reichheld, Frederick F Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harverd business School Press 2001 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)
	15.		4A's of marketing creating value for customers, companies and society by Jagdish N. Sheth and Rajendra S. Sisodia by Sheth, Jagdish N Sisodia, Rajendra S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Routledge 2012 Availability: Items available for loan: IIM Kashipur (1)Call number: 363.738740954 SHE. Place hold Add to cart (remove)
	16.		Loyalty effect Hidden force behind growth, profits, and lasting value by Reichheld, Frederick F Material type: Text Publication details: Boston Harvard Business School Press 1996 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.4 . Place hold Add to cart (remove)
	17.		Command performance Art of delivering quality service by Martin, John E Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review 1987 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)
	18.		Connecting with your customers by H.B.R Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 2006 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)
	19.		Customer relationship marketing theoretical and managerial perspectives/ by Naresh K. Malhotra and James Agarwal by Malhotra, Naresh K. and Agarwal, James Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai World Scientific 2021 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 MAL. Place hold Add to cart (remove)
	20.		Customer connections New strategies for growth by Wayland, Robert E Cole, Paul M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 1997 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)

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