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	1.		Organizational behavior improving performance and commitment in the workplace by Colquitt, Jason A, Lepine, Jeffery A. and Wesson, Michael J Material type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: New Delhi Tata McGraw Hill Education 2009 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.4 COL. Place hold Add to cart (remove)
	2.		Loyalty effect Hidden force behind growth, profits, and lasting value by Reichheld, Frederick F Material type: Text Publication details: Boston Harvard Business School Press 1996 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.4 . Place hold Add to cart (remove)
	3.		Making customers matter by H.B.R Material type: Text Publication details: Boston Harvard Business Press 2010 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)
	4.		Consumer behavior a digital native by Varsha Jain, Jagdish Sheth and Don E. Schultz by Jain, Varsha Sheth, Jagdish [Author] Schultz, Don E [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson India Education Services Pvt. Ltd. 2019 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.8342 JAI. Place hold Add to cart (remove)
	5.		No cover image available New rules of retail Competing in the world's toughest marketplace by Lewis, Robin Dart, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave Macmillan 2010 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.87 . Place hold Add to cart (remove)
	6.		Total access by McKenna, Regis Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 2002 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.812 . Place hold Add to cart (remove)
	7.		New rules of retail competing in the world's toughest marketplace by Lewis, Robin Dart, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave Macmillan 2010 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.87 LEW. Place hold Add to cart (remove)
	8.		Operations rules delivering customer value through flexible operations by Simchi-Levi, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: London MIT Press 2010 Availability: Items available for loan: IIM Kashipur (1)Call number: 658.4034 SIM. Place hold Add to cart (remove)
	9.		Consumer packaging strategy : localisation in Asian markets / Huda Khan, Richard Lee and Polymeros Chrysochou. by Khan, Huda [author.] Lee, Richard (Professor of marketing) [author.] Chrysochou, Polymeros [author.] Series: Routledge advances in management and business studies Edition: 1 Edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2023 Online access: Taylor & Francis OCLC metadata license agreement Availability: Items available for loan: IIM Kashipur (1)Call number: 338.4/76888. Place hold Add to cart (remove)

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