TY  - BOOK
AU  - Phillips, Jack J.
TI  - Return on investment in training and performance improvement programs
SN  - 9780080516257
PY  - 2003///
CY  - London
PB  - Taylor & Francis Group
UR  - http://www.tandfebooks.com/action/showBook?doi=10.4324/9780080516257
ER  -