Bank, John <br/><br/>
Essence of total quality management 
by John Bank 
 - New Delhi  Prentice Hall of India  2000 
 - xviii, 203p. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8120309030 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Production management<br/>Quality assurance
<br/><br/><label>Dewey Class. No.: </label>658.562  / BAN