TY - BOOK AU - Volkema, Roger J. TI - Negotiation toolkit SN - 9788120335554 U1 - 158.5 PY - 2008/// CY - New Delhi PB - PHI Learning KW - Negotiation in business N1 - Includes bibliographical references and index N2 - With this book learn a fresh new approach to mastering the arts of bargaining and negotiation. Unlike others, this book provides hands-on workbook that integrates questions and answers, self-assessments, mini-surveys, feedback measures and action challenges to help readers build personal confidence and negotiating prowess. ER -