Rabelo Mendizabal, Luis C. 1960-

A systematic guide to leadership selection using total quality management techniques / Luis Rabelo, Charles W. Davis, Jr., Ahmed Elattar, Hamed M. Almalki. - First edition. - 1 online resource (xvi, 74 pages) : illustrations. - CRC focus . - CRC focus series. .

"This book identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Technology is presented and discussed as the core of a leader selection process. Two case studies are used to reinforce the concepts and applications. Finally, the book introduces some experiments for leadership development using virtual worlds and ends with a note for the future using the metaverse and digital twins for leadership"--

9781003321170 1003321178 9781000851991 1000851990 9781000851977 1000851974

10.1201/9781003321170 doi


Leadership.
Total quality management.
BUSINESS & ECONOMICS / Total Quality Management
TECHNOLOGY / Quality Control

HD57.7 / .R313 2023

658.4/092