TY - BOOK AU - Jeston, John TI - Business process management SN - 9781032720920 U1 - 658.533 PY - 2023/// CY - New York PB - Routledge KW - Workflow-Management KW - Reengineering (Management) KW - Business planning N1 - Includes bibliographical references and index N2 - Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM’s interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines ER -