Jeston, John

Business process management: - 5th ed. - New York: Routledge, 2023 - xxxv, 596p.

Includes bibliographical references and index.

Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM’s interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines.

9781032720920


Workflow-Management
Reengineering (Management)
Business planning

658.533 / JES