Franceschini, Fiorenzo Galetto, Maurizio Maisano, Domenico <br/><br/>
Management by measurement  Designing key indicators and performance measurement systems 

 - New York  Springer  2007 
 - xi,242p. 
<br/><br/><label>ISBN: </label>9783540732112 
<br/><br/><label>Dewey Class. No.: </label>658.314