Ownership quotient: Putting the service profit chain to work for unbeatable competitive advantage
Material type: TextPublication details: Boston Harvard Business Press 2008Description: 225pISBN:- 9781422110232
- 659.1
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book | IIM Kashipur | 659.1 (Browse shelf(Opens below)) | Available | 1061 |
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