Commit to quality/
Material type: TextPublication details: New York : John Wiley, 1990.Description: xviii, 221pSubject(s): DDC classification:- 658.562 TOW
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book | IIM Kashipur | 658.562 TOW (Browse shelf(Opens below)) | Available | 11486 |
Includes index.
This exhaustive look at the quality team process is the first book to deal exclusively with implementing a quality program in a service business. It discusses implementation, development, value analysis and the differences between quality team and quality circle concepts, and examines in detail the successful quality program explaining both how and why the program worked.
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