Service management operations, strategy, information technology
Bordoloi, Sanjeev
Service management operations, strategy, information technology by Sanjeev Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons - 9th ed. - Chennai McGraw Hill Education (India) Private Limited 2019 - 520p.
Includes appendix, name index, and subject index.
9789355324870
Service Management
Service Enterprise
Service operations
658 / BOR
Service management operations, strategy, information technology by Sanjeev Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons - 9th ed. - Chennai McGraw Hill Education (India) Private Limited 2019 - 520p.
Includes appendix, name index, and subject index.
9789355324870
Service Management
Service Enterprise
Service operations
658 / BOR