Intercultural competences /

Janssen, Patrick T. H. M.,

Intercultural competences / Patrick T.H.M. Janssen. - 1 online resource (240 pages)

Part 1: What is culture? 1. Dynamic definition of culture 2. Where does culture come from? 3. Cultural identity Part 2: Acquiring knowledge: the science behind culture 4. Measuring cultural differences 5. Working with the Model of Geert Hofstede 6. Working with the model of Richard Lewis Part 3: Learning competences: intercultural communication 7. Cultural aspects of communication 8. Effective communication with other cultures 9. Recognizing hidden cultural communication 10. Dealing with cultural conflicts

In a multicultural environment, having intercultural competences is the most important determining factor between success and failure. This concise book introduces the topic for students and scholars. Building upon an accessible understanding of cultural differences, the author provides various models for understanding and framing culture. Theory is linked to practice by examining how to deal with intercultural conflicts via practical examples and advice. Students striving to perform well in intercultural environments, will benefit from reading this book which helps them convert models and cultural knowledge into practical skills.

9781003022411 1003022413 9781000024791 1000024792 9781000026801 1000026809 9781000025613 1000025616

9781003022411


Cultural competence.
Intercultural communication.

HM793

303.48/2

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