Servises marketing Integrating customer focus across the firm
Zeithaml, Valarie A. Bitner, Mary Jo.
Servises marketing Integrating customer focus across the firm - 6th - New Delhi McGraw Hill 2013 - xxxii, 711p.
9781259026812
658.8
Servises marketing Integrating customer focus across the firm - 6th - New Delhi McGraw Hill 2013 - xxxii, 711p.
9781259026812
658.8